Terms & Conditions — CA Garage Doors Ltd

1. Services

CA Garage Doors Ltd (“we”, “us”) provides residential and commercial garage door sales, installation, repair and maintenance, as well as front doors, windows, and automatic openers across Ontario.

2. Quotes & Estimates

• All quotes are provided in writing (email or QuickBooks estimate) and are valid for 30 days unless stated otherwise.
• Prices are in Canadian dollars and do not include HST, which is added where applicable.
• A quote becomes a binding agreement only once you approve it in writing (email, text, or signed estimate).

3. Deposits & Payment

• For installations, we may require a deposit before ordering materials. The balance is due on completion.
• For repairs, payment is due when the work is finished, unless otherwise agreed.
• We accept cash, e-transfer, debit, and major credit cards. Late payments may incur interest at 2% per month (24% per year).
• Doors, openers, and materials we supply remain the property of CA Garage Doors Ltd until the invoice for them is paid in full. Nothing in these terms limits our rights under Ontario’s Construction Act, including lien rights for work performed and materials supplied.

4. Scheduling & Access

You agree to provide reasonable access to the work area at the scheduled time. If we cannot access the site, a service-call fee may apply.

We will make reasonable efforts to arrive on time; same-day and emergency time windows are estimates, not guarantees.

Installation and delivery dates are estimates. Delays caused by weather, supplier or manufacturer backorders, shipping, or other circumstances beyond our reasonable control may require rescheduling; we are not liable for delays of that kind.

5. Warranty

All work is covered by our Warranty Policy (warranty periods vary by product and service), available at cagaragedoors.ca/warranty/. Manufacturer warranties on doors, openers, and parts are provided at installation. Warranty claims require your original invoice.

Our commitment: We stand behind our workmanship. If anything we installed or repaired fails because of our work, we will make it right at no cost to you within your warranty period. This warranty covers defects in our workmanship; it does not cover damage caused by misuse, impact or accidents, weather events, lack of maintenance, normal wear and tear, or any work, adjustment, or repair performed by others.

6. Subcontracted Work

Certain services — including window and front door installations — may be performed by qualified, insured subcontractors coordinated by CA Garage Doors Ltd. Our warranty and these terms apply equally to subcontracted work as to work performed directly by our team.

7. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid for the specific product or service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages (such as loss of use).

8. Customer Responsibilities

You confirm you are the property owner or are authorized to approve work at the service address.

Existing structural, electrical, or framing issues outside the scope of our work are your responsibility unless included in the written quote.

Quotes are based on the conditions visible at the time of the estimate. If hidden or unforeseen conditions are discovered once work begins — for example, rotten or damaged framing, structural issues, or faulty wiring — any additional work required will be quoted and must be approved by you in writing before we proceed with it.

9. Cancellations

You may cancel a scheduled service at least 24 hours in advance at no charge.

Custom-ordered doors and materials are non-refundable once ordered. Deposits on custom orders are non-refundable once the materials have been ordered, to the extent permitted by applicable law.

10. Photos of Completed Work

We may photograph the work area before, during, and after the job for our quality records. By hiring us, you also give CA Garage Doors Ltd permission to use photographs of the completed installation in our portfolio, on our website, and in our advertising. These photographs will not identify you or show personal information. If you would prefer that we not use photographs of your property, let us know in writing and we will respect that.

11. Website Use

Content on cagaragedoors.ca (text, images, logos) is our property and may not be copied or reused without permission. We do our best to keep information accurate but make no guarantees; prices and availability may change.

12. Governing Law

These terms are governed by the laws of Ontario and the federal laws of Canada. Any dispute will be resolved in the courts of Ontario.

13. Contact

CA Garage Doors Ltd — info@cagaragedoors.ca — (647) 889-4448 — Brampton, Ontario, Canada